For Clients of Athena Insurance and Financial Services

Please note: We are an Independent Insurance “Broker” located in Pine Grove California.  We are not associated with “Athene Life, Athene Health or Cal Farm Life.

We take Customer Service very seriously.  Once a Customer… a Customer for life!  We work hard to always display the proper spirit in working to keep you protected.  Below are phone, fax, web links and other information that will assist you  with Customer Service items.  Our office hours are from 9:00am to 4:30pm with extended telephone hours of 9:00am to 5:00pm.  Our phone systems are available 24/7 including holidays. Please note coverage cannot be bound nor endorsement made by leaving a message.  We will contact you personally to discuss your service needs but please leave a detailed message so that we can begin to analyze you request.


Customer Services Directory

Company NameBilling & PaymentsWebsiteClaims phone #Claims Website Reporting directly
AEGIS 800-233-2160 AEGIS
Aetna Health888-542-3862888-542-3862
Athene Life ( Formerly Aviva Life )
American Collectors856-779-1812American Collectors Insurance856-779-7212
American Modern800-543-2644
Anthem / Blue Cross
Blue Shield of CA
California Fair PlanCalifornia Fair Plan800-252-0089
CNA Surety
Foremost Insurance Insurance (not flood) Pay OnlinePhone 800-527-3905 To pay online 24/7 click on link to the left in the left hand columnForemost Claims 800-527-3904
http://foremost.com/
Online Claim Reporting
Flood Insurance all carriersBill PayReport Claim or pay billFlood Claim
Delta Care209-223-1870
Hartford800 771-8557Claims 800 243-5860
http://www.thehartford.com/
HCC Surety209-223-1870
HCC Specialty209-223-1870
Hiscox866 739-0727Hiscox Now
Kaiser Permanente800-789-4661
Kemper Insurance800-777-4342Kemper
Mexipass800-639-4727
MAPFRE / Commerce West877-627-3735MAPFRE InsuranceMAPFRE Insurance
National General / formerly GMAC877-468-3466National General
Progressive800-300-3693
State Compensation...209-223-1870
SureTec209-223-1870
Shield Insurance209-223-1870
Victory800-888-8424
Zurich U.S. / USA Assure209-223-1870
HISCOX888 202-3007 www.hiscox.com/manage-your-policy866 424-8508 reportaclaim@hiscox.comwww.hiscox.com/mange-your-policy

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